It’s All About CEX!
reveals how to generate positive experiences for your customers and employees, win their loyalty, and maximize your profits in the process.

Available Everywhere Great Books Are Sold Including

It’s All About CX is a masterfully-crafted, insightful resource for anyone who seeks to drive customer loyalty and referrals. Written from wisdom, experience, and a deep understanding of how to drive a branded customer experience. It’s All About CX is refreshing, approachable, and empowering! It is filled with actionable tools that will drive sustainable customer success!

The secret to a great customer experience (CX) is a great employee experience (EX). In other words, what’s happening on the inside of an organization is going to be felt on the outside by the customer. Jason Bradshaw knows this first hand, as that was one of his responsibilities in his role as an executive at a major brand, and now he teaches you. Don’t just read this book. Use this book. Execute the ideas on these pages you will positively impact the experience you create for both your employees and your customers.

It’s simple: customer experience matters now, more then ever, and in this book, Jason will help you accelerate improvements.

"Bradshaw’s book absolutely nails it! He takes us on a journey that explains why both customer and employee experience matters so significantly — and he provides real world strategies you can implement today to create lifelong customers and advocates. Apply his advice and become iconic for your outstanding customer experiences — this is a MUST read!

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Meet the author

Jason S Bradshaw

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Jason S Bradshaw is a global strategic advisor to C-suite executives and start-ups, a keynote speaker on customer and employee experience, digital transformation and leading through crisis.

He has led transformative change with some of the most recognisable brands like Target, Fairfax and Volkswagen. Delivering phenomenal customer centric growth including over 200% increase in lead generation, $36 million in ecommerce sales in year one and decades of customer and employee metrics improvements.

He is a best selling author on customer and employee experience, recipient of over 40 industry awards and voted 1 of 30 global gurus on customer service/experience.

It all started when at the age of 14 he started his very first business.

Jason has won or led teams who have won these awards...and more.

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Unlike many 14 year olds Jason started his first business, watch the video of him being interviewed by Australia’s leading coast-to-coast weeknight current affairs show, Network Nine’s A Current Affair. Jason was also the cover article of Australian Small Business and Investing.

Jason has delivered transformative results for leading companies, including:

It's All About CEX! Available Everywhere Great Books Are Sold Including